Refund policy

At Noyah, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, please review our return and refund policy below.

Return Conditions

• We offer a full money-back guarantee for all purchases made through our website.

• Returns are not accepted for products that have scratches, signs of use, or damage.

• The product must be returned in its original condition, unused, and with all original packaging included.

• Custom orders are non-returnable and non-refundable.

Refund Process

• Credit/Debit Card Payments: Refunds will be processed within 5 business days of receiving the returned item.

• Cash on Delivery (COD) Payments: The refund will be issued once the returned item is received. If a return request is made after the item has left the destination, the same shipping fees will apply for the return.

• Refunds are not eligible after 14 days from the date of purchase. We encourage customers to inspect their items within the first two weeks to ensure they meet expectations.